Terms of service

OVERVIEW

Welcome to Exotics Vancouver! The terms “we”, “us” and “our” refer to Exotics Vancouver. Exotics Vancouver operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is hosted on Shopify Inc., which enables us to provide our products and services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use our Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence. To use our store or make a purchase, you may be asked to provide certain information such as your email address, billing and shipping details. You agree that all information provided is accurate and complete.

You are responsible for maintaining the security of your account and for all activities under your account.

SECTION 2 - OUR PRODUCTS

We make every effort to display products accurately. However, colors and appearance may vary depending on your device or screen settings. All product descriptions and prices are subject to change at any time without notice.

We reserve the right to discontinue any product at any time and may limit quantities available.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are only accepted once payment has been processed and confirmation is sent.

Please review your order carefully before submitting. Due to the nature of print-on-demand production, we may not be able to cancel or modify orders after they are processed.

Returns and exchanges are handled according to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice. Posted prices do not include applicable taxes or shipping fees unless otherwise stated. You agree to provide accurate billing and payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control. Once an order is shipped, risk of loss transfers to the customer.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website including logos, designs, graphics, images, text and branding are the property of Exotics Vancouver and may not be used or reproduced without written permission.

Unauthorized use of our brand or content may violate intellectual property laws.

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

Our store may include access to third-party tools or links. We are not responsible for the content or practices of third-party websites or services.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, which enables us to provide our products and services. However, all purchases are made directly with Exotics Vancouver. Shopify is not responsible for any aspect of transactions between you and our store.

SECTION 9 - PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy. By using our store, you consent to the collection and use of your information as described in that policy.

SECTION 10 - ERRORS AND INACCURACIES

Occasionally there may be information on our website containing typographical errors or inaccuracies. We reserve the right to correct any errors and to update information at any time without prior notice.

SECTION 11 - PROHIBITED USES

You may not use our site or products for any unlawful purpose or to violate any laws. We reserve the right to terminate access if prohibited activities occur.

SECTION 12 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without warranties of any kind, either express or implied, except as required by law.

SECTION 13 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Exotics Vancouver shall not be liable for any indirect or consequential damages arising from the use of our products or services.

SECTION 14 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of British Columbia and the applicable laws of Canada.

SECTION 15 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of those changes.

SECTION 16 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Exotics Vancouver
Vancouver, British Columbia, Canada
Email: contact@vancouverexotics.com